Humm is a regulated loan/credit payment solution, with similarities to a buy now, pay later payment service.
The service allows users to make purchases in-store and online and pay for them over time. It is a payment method for those looking to purchase items they can’t afford outright, providing them with a more manageable payment plan.
The repayment terms, fees, and minimum or maximum spend limits vary depending on the merchant, purchase amount, and specific Humm product selected.
Humm is available as a mobile application and can also be used through a desktop website. It is available in Australia, New Zealand, and Ireland in 2026.
NOTE*: Please note that some ideas and products discussed in this article may not be directly offered by Monzi or the lenders we may work with. This content is intended for general informational purposes only. We recommend consulting professional financial, taxation, or legal advisors to determine how this information might apply to your individual circumstances. If you have any complaints or feedback, please contact Monzi directly.*
How Does Humm Work?
Humm works by allowing users to make a purchase and then pay for it over time, typically in instalments. Here’s how it works:
- Visit www.hummloan.com to apply, or download the humm app from the App Store or Google Play. You can also apply at the point of sale with merchants.
- You can apply for up to a loan amount of $50,000, and Humm may ask for your personal details, including your income and expenses, to assess your application. If approved, you can choose a finance plan that suits your needs and use it at participating merchants.
- Choose to use Humm at any participating partner merchant.
- Submit an application with the chosen Humm merchant (in most cases, you will not need to re-enter all details, as information from your pre-approval application may be reused*).
- Alternatively, apply directly with any Humm merchant.
NOTE: If you’re a Humm Classic customer, you will still need to go through the application process because Humm is a new regulated credit product.
What are the Features of Humm?
Here are some of the key Humm features:
- Quick and Easy Application: You can apply online quickly and easily for purchases up to $50,000.
- Fast Approval: The pre-approval check is usually quick, and you may be approved fast.
- Transparent Interest Rate: Humm discloses interest rates, fees, and charges during the process.
- Purchasing Power: Humm offers “buy now, pay later” purchasing power ranging from $1 to $50,000, depending on your credit. This amount may vary depending on lending criteria and merchant-specific limits.
- Expanding Merchant Partners: There are many merchants already partnered with Humm, and the list is continuously growing.
- Flexible Repayment Options: You can repay over fortnightly or monthly instalments for up to 120 months (10 years), depending on the partner store’s available terms.
Who is Eligible to Apply with Humm?
An applicant with Humm must:
- Be 18+ years old
- Permanently reside in Australia
- Hold a valid Australian ID
- Have a regular source of income
- Have a good credit score and repayment history
However, ticking all these boxes doesn’t necessarily guarantee approval because Humm works on a credit check system that considers your ability to make repayments, the suitability of the product, and your individual circumstances. If they find you can’t repay, they may reject your application.
What are the Fees and Charges in Humm?
Humm usually charges interest rates, but these vary depending on the merchant partner and the product:
How Does Humm Repayment Work?
The repayment term ranges from fortnightly or monthly instalments for up to 120 months, depending on the merchant’s terms.
When you apply, you nominate a funding source for repayments, which can be a bank account, debit card, or credit card. Once nominated, repayments are deducted automatically from the account when they fall due. You can use the Humm app to schedule repayments and keep track.
Get a Small Personal Loan with Monzi
While Humm offers buy now, pay later services, we operate as a lender-finder service. With one application, we may match you with a licensed lender offering personal loans ranging from $2,100 to $15,000.
Some of our lender partners may consider you even with a bad credit history, as they rely on other parameters to assess your repayment capability. Also, repayment schedules may be monthly, biweekly, or fortnightly, depending on your situation and loan terms.
Not the least, we don’t charge any fees!
How do Borrowers Apply with Us?
Follow these simple steps to apply with us:
- Scroll up, choose the amount, and the type of loan. Then, hit Apply Now to continue!
- Fill out an application form asking for basic information.
- Once we match you with a suitable lender, apply for the loan if you’re interested. You may have to submit a few documents if the lender wants, and they may perform a credit check before accepting your request.
No paperwork. No waiting time. Everything’s online!
The catch?
We don’t charge you for our services.
So if you’re looking for a Humm alternative, we may be an option.
You can also read about other Humm alternatives like Sunshine Loans and MyPayNow.
8 Top FAQs about Humm
1. How long does this take for Humm to approve?
Typically, applications that meet Humm’s requirements may be immediately advised of the outcome. This may include approval or approval for a lower amount of credit or a decline if you don’t meet their lending criteria.
If you have been asked to submit additional documents, your application may take an additional 1-2 business days to review after submission of the additional documents.
2. What does Humm Review say?
Humm has generally positive reviews from users, with many praising its ease of use, flexibility, and affordability. However, some users have reported issues with customer service and unexpected fees. It’s important to read the terms and conditions carefully and understand the repayment plan before using Humm.
3. Is Humm safe for Australian shoppers?
Humm takes the security and privacy of its users very seriously. All transactions are encrypted and processed securely, and Humm does not share any personal or financial information with third parties without explicit consent.
Humm also has a fraud detection and prevention team that works to identify and prevent fraudulent activity. If you notice any suspicious activity on your account, you can contact Humm customer service for assistance.
4. How much are Humm merchant fees?
Humm charges merchants a fee for each transaction, which varies depending on the merchant’s location, industry, and other factors. Merchants can log in to their Humm account to view their transaction fees and other details.
5. How does Humm make money?
Humm makes money by charging interest and fees on its payment plans. The exact amount of interest and fees charged depends on the payment plan selected by the user.
6. Can Humm card be used anywhere?
No, the Humm card can only be used at participating merchants that accept Humm as a payment method. However, Humm is accepted by many major retailers, both online and in-store.
7. Is Humm closing down in Australia?
No. But Humm had ceased offering its previous BNPL product in June 2025 and had introduced a new regulated credit product.
8. Does Humm do a credit check?
Yes. Humm performs a credit assessment as a part of their initial pre-approval process.